On Saturday, I started receiving intermitent messages of "Your cannot be completed as dialed. If you’re interested, you might be able to get something by giving Koodo a call. Left Koodo 2 years ago to Virgin - The one they offered me was 50$ 14GB data + Unlimited Canada calls + Free international messages + 1000 international to some specific countries I did not take it as the VM $40 - 6GB Plan is plenty for me. One of the providers skinny cost $2 for a sim card. We have contact information for Koodo here on our Koodo reviews / carrier information page. Koodo currently provides postpaid, prepaid, and wireless home phone services. I have scheduled a call but when they called me I couldn't head anything on the other end and it just said that they would try to call me again later, but I have not heard anything back. Roll over data … Being a subsidiary of Telus, Koodo has been able to offer extensive coverage and a strong presence in mobile … They call me 2 days after I left Koodo wanting me back. manager told me they would write a service ticket and call me back I waited 2 days and called koodo and there is no ticket on the system. absolute worst service ever. Please visit TELUS in Bayer's lake or Dartmouth crossing if you require assistance, or call customer service at 1-866-995-6636. Please check the number and try again". Just would like to give an insight to what is available here. A third user, ‘Canada_7,’ said they called Koodo seeking the $50/14GB deal and received an offer for a $50/12GB plan, a $120 device credit and $143 off the first bill. Koodo operates on the TELUS Mobility HSPA+ and … Appreciate any help in advance. This has allowed Koodo to become one of the leading service providers in Canada with over 1 million subscribers. On prepay no sign up fees just pay as you go weekly or monthly. Telecom Decision CRTC 2020-80. Koodo operates on the TELUS Mobility HSPA+ and … This has allowed Koodo to become one of the leading service providers in Canada with over 1 million subscribers. You need to argue with a AI web interface to get the web store to call you back as what they shipped is broken. The call comes in and all you get is a ringing sound for 2 minutes and then it simply hangs up on you. Koodo runs on Canada’s largest 4G/LTE coast-to-coast network. I also checked online to see what might cause the issue. In total, you can communicate with Koodo Mobile using 2 different media: phone, web. The carrier offers both prepaid and postpaid service plans without fixed contracts. He walked me through the process of switching plans and getting a new phone without changing my phone number (which for some reason isn't possible to do on your own on the Koodo … The carrier offers both prepaid and postpaid service plans without fixed contracts. It is important to ensure that Canadians are able to receive clear information about their bills in an appropriate format. You can call Koodo Mobile at toll free number, write an email, fill out a contact form on their website www.koodomobile.com, or write a letter to Koodo Mobile, 25 York Street, Toronto, Ontario, M5J 2V5, Canada. Public record: 8661-P8-201804295 Public Interest Advocacy Centre and National Pensioners Federation – Application regarding paper billing by Koodo Mobile. Ottawa, 3 March 2020. Jump to. I got a call from Koodo today for a winback. I love koodo for their plans. … I tried again today to actually’speak’ to someone no go! No friendly Koodo rep. No responsibility, no respect. With Koodo Tab, there are no fixed contracts. Great news - The SIM card you’ve received is already activated and has a number assigned by us. The number is 1-866-995-6636. Call Control helps reduce unwanted calls by prompting incoming callers to enter a randomly-generated number (0-9), which the caller must enter correctly before the call can be connected. First call back 10:30AM: November 15th, 2018. Third call back: 7:00AM November 16th, 2018. Koodo Mobile is a Canadian mobile flanker brand started by Telus in 2008 and mostly oriented toward younger customers. Ive signed up for call back~ all 3 calls I answered and each call was disconnected on their end. * I am happy to help, but I am not a MOD please do not include any personal info in a message to me. So I just moved back to New Zealand from Canada, was on koodo for 2 years. Horrible to bring down labour costs by ghosting your own customers. Koodo Mobile was formed in 2008 by TELUS, focusing mainly on students and younger customers needing low cost phones and service plans. PDF version. Koodo Sunnyside Mall. How exactly do I "port out" to have koodo call back with retention offers. Koodo differs from its parent Telus by not requiring a fixed term contract. Ultimately, it seems like several people saw success with the deal. Koodo Assist Call Back - Not working. Please call ahead to confirm store hours. Choose Happy @ Koodo Mobile / Sunnyside Mall. I've gone into this store 5 times and they couldnt sell me a phone because of system being down and issues not being resolved. ^FI” Koodo Mobile was formed in 2008 by TELUS, focusing mainly on students and younger customers needing low cost phones and service plans. @koodo @Bour***a1963 Just jumping in here to say how absolutely pathetic this whole “request a call back” stuff is. Re: Will PM revert back like Koodo for Canada wide calling? She tells me that there is nothing owing and I have a credit of $20 and I also ask of there is a tab balance and she replies no … After the first call back failed, I reset my network settings, and checked that koodo was not on the blocked caller lists. Call the number(s) above and tell them you ported from Koodo to Freedom and you would like to see if they can offer you the $45 25gb plan (leave a voicemail if necessary)--> If you are denied just call back and speak to a different rep. Be nice. Now the system won't let me schedule another call at all and I … Telus also told MobileSyrup that it will notify all customers who were possibly impacted by the breach. The carrier offers both prepaid and postpaid service plans without fixed contracts. ... We’ve got your back. To look up your account, we need the email address or username you use to log in. Koodo operates on the TELUS Mobility HSPA+ and … If you didn’t get an email from us then check your junk folder or COVID-19: Get the latest deals while staying safe, by shopping online. robo-dialers) or an incorrect response won’t be able to complete the call and will hear a standard Call Control message instead. Learn more. They offer me a great deal and before I signed up I asked what my final bill was from when I left a few days ago. “@rickhyd_hyde I have just checked and there is no issue with the call back system, can she receive calls from other numbers? If you’re transferring your number to Koodo from another provider, before you start, ensure your previous carrier’s SIM is still in your phone and replace it only after your number transfer is complete. I tried a few times to get this fixed but techncial support was unable to correct the problem and Koodo stated that there were no known network issues . Koodo Mobile was formed in 2008 by TELUS, focusing mainly on students and younger customers needing low cost phones and service plans. I have been with them for almost 3 yrs but now that I need to actually speak to someone, forget it! Second call back: 1:00PM November 15th, 2018. horrible service .. was promised a call back and it's been almost a week and nothing. So I call Koodo back and explain the situation. For any essential trips, our stores remain open to serve. Callers with no response (e.g. This has allowed Koodo to become one of the leading service providers in Canada with over 1 million subscribers. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Contact Koodo Mobile customer service. Reply; Reply with quote; May 2nd, 2021 9:39 am #44; miningminer Member Dec 15, 2017 271 posts 239 upvotes May 2nd, 2021 9:39 am. I called toll free number only to be hung up on twice. After listening to the whole story, the rep informs me my card was declined and so it must be the credit card company. A Koodo spokesperson confirmed the change to MobileSyrup, noting the carrier made the change after “thoughtful review.” You can read the full statement below: “After thoughtful review, we have reintroduced unlimited Canada-wide calling and international messaging into all of Koodo’s in-market rate plans, in addition to having one set of price plans for Tab and BYOD. 3. I will ask this question tomorrow in our conference call and see what is said about Koodo switching back. So you get a callback finally setup. I told him I found it hard to believe that my credit card company wouldn't know about the declined transaction if … Check out how to back up your iPhone to make moving to the next device as smooth as possible. Answer your frickin phones. 235 likes. 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