I returned the item but did not receive a refund so the battle goes to the credit card company. I decided to try Mercari to expand my customer base. My favorite thing about selling with Mercari is the low-maintenance listings. Mercari's low fees mean I get a bigger payout for the same sale price. Here are the benefits: Ease of Using. selling used clothes on eBay vs. Poshmark. When I tried to list that bundle Mercari suspended my account because of my out of State IP address I think. The fees are pretty low, Mercari charges a flat 10% selling fee once a sale is completed. Beware of this site/app! #mercari #mercarisucks #mercarifraud #buyerbeware. If you are thinking of why to choose Mercari for selling, then here are the legitimate reasons that are convincing enough to opt for selling on Mercari. When doing Mercari reviews of the items for sale on the site (or mobile app) you’ll find everything from vintage Barbie dolls to new brand name … I chose not to sell items on other sites due to low payouts & many restrictions. This means that buyer questions are rare. Star ratings are public, like on eBay. I ordered something 3 weeks ago, and still haven't received it. I've been selling on Mercari for over a year without issue's. After selling on Mercari for four months in 2018, I had a good enough experience to cross-list all of my Poshmark items. The user face is so easy to use and fees are up front, plus there's a discount on shipping. LOVE IT. They will just blow your issue off! Unlike some other e-commerce stores, listing your item on the Mercari website for sale is absolutely free. Ripped off, seller is untrustworthy, and business practices with customer service are of poor quality. Shame on them. I contacted both mercari and the seller, but the seller to request a return since Mercari claims that it guaranteed authentic or your money back. They do not pickup the phone or respond to emails. This is Mercari: The Selling App. Mercari tells me not to rate the seller who lied about the phone which was was locked and the seller stated it was unlocked. On one hand, positive ratings give you a chance to show potential buyers that you're trustworthy. I've had nothing but issues with support, and am now being told I cannot be reimbursed, from someone refusing to communicate on a delivered package, because I provided stock photos. Sellers can set shipping costs. And to make matters worse, I can't even rate or comment on the seller. sellers and buyers please beware for your own sanity! Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! Mercari was no help, at all. You do have to meet up with buyers, but you save on shipping costs. I made several purchases that went smoothly. They have a handful of reviews letting people know they're bootleg but most are positive. Its been 2-3 days and the seller hasn't provided me the tracking number yet. See our dedicated guide to learn more about selling on Mercari. Others may want to as well. Anything under $15 rarely sells on Poshmark because the $6.49 base shipping is too high. Ready to sell your clothes online but don't know where to start? Not trustworthy at all! Mercari isn't owning up to a mistake that happened which informed me my purchased item got canceled. Keep reading this Mercari review as I explain the step-by-step selling process later on. Products used:I sold a monitor using their site. How does the shipping work on Mercari? My complaint is that without notice they completely deleted my account without sending me any messages. Mercari started in Japan and became such a huge success that they wanted to replicate the platform for US customers. It's great to sell online that is until you make sales and don't get paid. To list an item, click the orange “sell” button in the app or the “Sell on Mercari” … Resolved or please kindly share what the problem is... AGAIN! They gained momentum in the US in 2015 and I started selling/buying with them in 2017 (from the US). Mercari is a SCAM This company is a SCAM, SHADY and FRAUDULENT!! Now their just stealing my money. They do not care about the customer and will blow you off. My product wasnt stolen. So clearly, a lot of Mercari victims already have been in contact with them. Tip for consumers:Stay away ! Tried to buy an item but it got cancelled and I got suspended... Poor customer service and adherence to policy. They will also downplay the steps you took to secure the item for shipment. Mercari is quick to take your money, but frozen-molasses-slow to resolve any dispute! It wasnt until I confirmed shipping that they deleted my account. When you purchase an item on Mercari, we hold payment to your seller until you confirm youve received your order and it is as described in the listing. So glad I decided to sell on Mercari. My review of selling used clothes on Mercari. Im also contacting the BBB. Good in theory but poorly orchestrated. Which means they allow scammers. In our opinion, Mercari is far better to use as a seller. Dealing with this company has been an absolute nightmare and a hassle. Mercari is racist. Tip for consumers:Do not use their shipping labels if you want to be safe in the face of a claim should your item get damaged. After waiting a whole month. Never again using Mercari. However, Sellers will take comfort in knowing that Mercari allows an offer price to only be at least 75% of the listing price. Is Mercari Legit? Even though I like selling on Mercari, there are a few cons. I'm never gonna sell anything to people with PO BOX address again. what is that mean? Thus the month long wait. How do i know i'm not gonna get ripped off, when i put my credit card information for a sale? Now, ten billion items are sold on Mercari every month. There's no way to see active offers. (IC3). I purchased a projector in which the seller deemed that is worked great. I recommend that sellers try different platforms to find what works best for them. ZERO seller protection from buyers. After selling on Mercari for four months in 2018, I had a good enough experience to cross-list all of my Poshmark items. Mercari isn't the only app to use for selling your stuff! Scammer! A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. They called themselves a “flea market app” and let users sell whatever they wanted. A few weeks later I bought an item, I wanted to see how the buying process worked. From clothing to accessories to home decor to electronics, you can find it all. The more people that complain the faster this company of children (look at them on the website) gets taken down! It's easy to list items. Not answer any of my support inquiries, Hi Cody, “It’s basically a yard sale site. My sales have always been lower on Mercari. It's one thing to sell bootlegs but I get it sometimes you get a bootleg and dont want it and selling it for cheap is fine. Never arrived. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will This is the biggest pro for me when selling on Mercari. Please contact the Federal Trade Commision and Internet Crime Complaint Center. They do not follow their 3 day policy and close out support tickets when the issue is not resolved. Half the time the pictures come out poor or they are not supported by the app. We use cookies for analytics, personalization, and ads. I sell supreme clothes on Mercari. I gave them opportunities to fix each issue as they arise and they just close out tickets. i'm so pissed i have emailed them so many times!! Seller didn't even bother replying nor concern that bag she sold me is Faked. The fast and easy way to sell or buy almost anything. i have good reviews and alot of followers but they close my account for no reason. BUYER BEWARE! I’m so glad I started selling on Mercuri. I basically got robbed for my merchandise and Mercari did nothing about it. Mercari, Inc. has an A+ rating on the site, but only a 1 out of 5 stars for reviews. These are areas that Poshmark and eBay outperform Mercari. I was banned for no reason and they won't even tell me what I did to get banned. Mercari is your marketplace. As we’ll find in the “Mercari for Buyers” section, Mercari supports the “Make an Offer” feature, which allows buyers to negotiate. When I confronted mercari they said I was innocent but bc of their new policy the buyers experience can't be deleted even though lies and illiteracy aren't experiences. For sellers: Mercari takes 10% as commission when you sell pre-owned items through its platform, which is better than Poshmark and Ebay; For buyers: Get up to 70% off the original price of pre-owned brand name clothing, electronics, beauty products and more. Take your money elsewhere! 1,241 reviews for Mercari, 1.6 stars: “Mercari does not allow sellers to rate buyers who do not leave a rating. No explanation, no phone support, no response. Nope. When I placed an order there was a $4.25 shipping charge. A lot of sellers have positive experiences on Mercari, but many also do not. If you're looking for lower fees and low-maintenance listings, then it's worth it to sell on Mercari. The Mercari website says that people can buy or sell anything, anywhere, in just seconds using their mobile application, including fashion, electronics, jewelry, console games, new, pre-owned and hand-made items, and more. Think about it. After they receive an item, buyers can give you a star rating. Just don't do it. Mercari has a consumer rating of 1.46 stars from 1,248 reviews indicating that most customers are generally dissatisfied with their purchases. I've made over $5,000 on it over the last few years! Some noted that they never received the item they paid for while others explained that they had heavily damaged items. No Buyer protection on Mercari. Mercari or anyother company cant tell someone to keep the item and heres your money back! You just need to rate your seller in order for payment to be released. Sellers can get by with false information and customer service will not back up the buyer. My experience with Mercari as a seller, NO GOOD! Here are some of our seller tips: https://www.mercari.com/help_center/category/2/, Hi there, You'll get to see what items sell on Mercari and which ones don't move as well. Please do not buy or sell with them. You should plan on waiting for at least a few weeks, even for popular items. Gives me 5 % discount huh? Bad experience all in all.Other sellers in mercari gives me message in private they threathen new sellers too because of competition. Site is a complete Joke.. You can get flagged and banned for no reason, and they can steal hundreds to thousands of dollars from you without any consequences. These pros and cons will impact everyone differently. Mercari is not fair. Important notifications are watered down with buyer alerts. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! If you go on their page others are selling the same thing or others are obviously not custom as you can buy them at walmart. Selling on Mercari secures the users with the ease of selling … They said to me selling my 18 karat gold earring is prohibited for what reasom everybody sells an 18 karat gold earring and mine was legit how could they close my account for that reason? I have asked through calling, email and their help center, as I thought the ban was a mistake or glitch. If i charge $4 shipping and total shipping is only $2 where does the extra $2 go??? Because you'll read my review as a seller first. I had to wait a. Onth to receive a purchase. Mercari Review Final Thoughts. Some people pretend to be actual purchasers and lie to obtain free stuff. I keep getting your issue has bee. They let buyers return good items you sent to buyers for no reason. Stay away from doing business with them. Go elsewhere to sell things. The person I bought it from, said they would refund me, but then don't know how to. File a claim with the mail carrier. And they claim that because I was in violation that I will not get my product or my money for my items shipped! You don’t pay high fees, and the company provides you with shipping labels. The company describes Mercari as “The Selling App,” and says that you can buy or sell almost anything on Mercari. Was anybody able to het their money back after they revoke your account? Is that to say you definitely shouldn’t use Mercari? I just wish the standard search engine results were only for items for sale, and then you have the option to include sold items (I'm not sure why you would want that as the default). I sold a sling bag that was described as a sling bag the person bought the sling bag but gave me a 3 star bc they wanted a backpack even though they never contacted me about that. Makes it worth it to sell my lower priced items on other.. 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